Receptionist – Front Desk (Casual)

About the role

We are looking for a friendly and organised casual receptionist to join our imaging centre in Horsham. The role is the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while supporting the clinical team.

Key responsibilities

• Greet patients and visitors, answer incoming calls and respond to enquiries.
• Manage radiology appointment bookings and maintain the appointment schedule.
• Perform general clerical duties including filing, scanning and data entry.
• Maintain accurate patient records and handle confidential information.
• Communicate courteously with doctors, radiologists and other health professionals.
• Process billing and banking tasks related to Medicare, DVA, health funds and work‑cover claims.

Required profile

• Strong customer‑service orientation with a professional demeanor.
• Excellent verbal and written communication skills.
• High level of accuracy and attention to detail.
• Ability to multitask in a fast‑paced environment.
• Basic numeracy for handling billing transactions.

Required skills

What we offer

• Supportive team culture with collaborative leadership.
• Opportunities for continuing professional development.
• Flexible work arrangements to promote work‑life balance.
• Access to employee discounts, novated car leasing and corporate health‑insurance rates.
• Fitness Passport subsidies and an employee assistance program.