Quality Specialist – Warehouse QA/QC

About the role

The Quality Specialist will oversee all quality assurance and control activities within our warehouse operations. This role ensures compliance with regulatory standards, maintains product integrity, and supports efficient supply‑chain processes.

Key responsibilities

• Quarantine and approve receipt stocks.
• Manage overall QC/QA activities in the warehouse.
• Implement Good Housekeeping Practices and oversee pest‑control management.
• Record deviations, complaints, and non‑conforming products, conducting investigations and corrective actions.
• Ensure strict adherence to standard operating procedures.
• Conduct warehouse rounds, audits, and internal audits.
• Control documentation, storage validations, and pack‑out processes.
• Assist in secondary repackaging and manage controlled‑drug storage and distribution.
• Collaborate with the Regulatory Manager for FDA updates and compliance.
• Perform risk assessments, change‑control assessments, and support product recall activities.
• Support the Supply Chain Head by directing daily deliveries and order fulfillment.
• Monitor team activities to ensure safe practices are demonstrated.
• Work with the QMS Manager to validate and improve systems and SOPs.

Required profile

• College graduate in science, industrial engineering, pharmacy, chemistry or related fields.
• Strong communication, planning and organizing abilities.
• Problem‑solving mindset and customer‑centric attitude.
• Ability to work well with people and across functions.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint