QMS Manager (ISO 17025/17020 Lead)

About the role

We are looking for a transformational QMS Manager to lead our Quality Management System and maintain global accreditation for testing laboratories and inspection bodies. The role ensures compliance with ISO/IEC 17025 and ISO/IEC 17020, drives data integrity, and embeds a culture of continuous improvement across all operations.

Key responsibilities

• Serve as the primary architect and signatory for the ISO/IEC 17025 QMS, ensuring full technical compliance and accreditation maintenance.
• Lead external audit strategies and manage internal audit programs for ISO 9001, ISO 14001, ISO 45001, and ISO 17025.
• Integrate data protection requirements (GDPR, Philippines Data Privacy Act) into the QMS and oversee laboratory data privacy.
• Drive CAPA processes, risk‑based thinking, and timely resolution of non‑conformities.
• Act as authorized technical signatory for test reports, guaranteeing accuracy and reliability.
• Promote a quality‑first culture through leadership training, competency programs, and digital process innovation.
• Prepare and present Management Review reports with KPIs, audit trends, and strategic improvements.

Required profile

• Bachelor’s degree in Chemistry, Food Science, Engineering, Life Sciences or related field; Master’s (MBA or MS) preferred.
• 10+ years of quality management experience in testing laboratories, inspection or certification bodies.
• Proven experience as an ISO/IEC 17025 authorized signatory and certified lead auditor.
• Strong leadership, change‑management, and stakeholder‑influence skills.

Required skills

• ISO/IEC 17025
• ISO/IEC 17020
• ISO 9001, ISO 14001, ISO 45001
• CAPA management
• Data privacy compliance (GDPR, Philippines Data Privacy Act)
• QMS software
• Data analytics tools