Office-Based Virtual Assistant

About the role

Cover Desk Philippines is seeking an Office-Based Virtual Assistant to provide customer service and administrative support to US‑based insurance agencies. This full‑time position is located on‑site in Malolos, Bulacan.

Key responsibilities

• Handle client communications and follow up on insurance claims.
• Perform a variety of administrative tasks for the agency.
• Deliver high‑quality work with minimal supervision.

Required profile

• Fresh graduate (2024‑2026) from any field.
• Fluent in English.
• Willing to work a permanent graveyard (night) shift.
• Available to start immediately and reside within Bulacan.

Required skills

• Strong communication abilities.
• Proficiency with Microsoft Outlook and Microsoft Excel.

What we offer

• Direct work with the client rather than a typical BPO setup.
• Fixed weekends off and a stable night‑shift schedule.
• Health Maintenance Organization (HMO) coverage.
• Attendance bonus, job stability, and client reward programs.