Network & Systems Administrator (Remote – Philippines)

About the role

We are looking for a proactive Network & Systems Administrator to manage and secure our enterprise IT infrastructure. The role is fully remote for candidates based in the Philippines and involves overseeing cloud services, network devices, cybersecurity, and end‑user support.

Key responsibilities

• Monitor, maintain and upgrade Cisco Meraki firewalls, switches and wireless networks, as well as Ubiquiti networking equipment.
• Troubleshoot complex LAN, wireless and internet connectivity issues across multiple sites.
• Administer Microsoft 365 services including Exchange Online, SharePoint Online, Teams and OneDrive.
• Manage Microsoft Entra ID (Azure AD) for user provisioning, SSO, MFA and Conditional Access policies.
• Support Azure resources and tenant licensing.
• Monitor security alerts, respond to incidents, and enforce endpoint, email and identity hardening.
• Provide Tier 1‑3 help‑desk support, handle hardware/software provisioning and employee onboarding/off‑boarding.
• Operate ticketing systems (Freshworks/Freshdesk) and RMM tools (Atera or similar) for monitoring and automation.
• Administer VoIP phone systems, ensuring call quality and managing vendor relationships.

Required profile

• Self‑motivated problem solver with strong analytical skills.
• Ability to work independently in a fully remote, multi‑site environment.
• Excellent communication skills for supporting both technical and non‑technical users.

Required skills

• Cisco Meraki firewalls, switches and wireless solutions.
• Ubiquiti networking equipment.
• Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive).
• Microsoft Entra ID / Azure AD, SSO, MFA, Conditional Access.
• Microsoft Azure administration.
• Endpoint protection, email security and identity hardening.
• Freshworks/Freshdesk ticketing.
• Atera or similar RMM tools.
• VoIP phone system administration.

What we offer

• USD 2000 monthly compensation.
• Fully remote work for candidates located in the Philippines.
• Full‑time schedule (9 AM‑6 PM EST).