Logistics Officer – Airfreight (Time‑Critical Shipments)

About the role

As a Logistics Officer specializing in airfreight, you will be the go‑to expert for time‑critical shipments, ensuring smooth operations from request to delivery. You will support customers, coordinate with carriers, and manage AOG (Aircraft on Ground) situations to keep the supply chain moving.

Key responsibilities

• Handle customer inquiries, advise on restrictions (weather, geopolitical, trade compliance) and propose suitable solutions.
• Represent the client to carriers and the FXL network, negotiate with suppliers and validate service quotes.
• Create and manage shipment files in the F.A.S.T system, give instructions to Back Officers and maintain constant communication.
• Track and monitor AOGs in real‑time, follow up on loading, pickup and delivery confirmations.
• Control administrative documents, update IT tools, manage dispute cases and supervise Back Officers.

Required profile

• 3‑4 years of logistics experience with strong exposure to international air freight operations.
• Expert knowledge of international air transport regulations, Incoterms, customs rules and compliance.
• Proven ability to lead front‑line AOG operations and coordinate multiple transportation modes.
• High stress resistance, strong decision‑making and excellent communication skills in business‑level English.
• Availability for 24/7 shift‑based operations.

Required skills

• International air transport regulations
• Incoterms
• Customs compliance
• AOG (Aircraft on Ground) operations
• F.A.S.T system usage

What we offer

• Signing bonus of 20,000
• Salary range of 30,000 – 40,000
• Day‑1 HMO coverage
• Travel opportunities and performance rewards
• Work‑life balance with flexible scheduling