Launch Operations Specialist

About the role

Netflix’s Launch Operations team ensures that new titles are delivered flawlessly to millions of members worldwide. As a Launch Operations Specialist you will audit complex tool setups, validate data and troubleshoot issues to guarantee seamless title launches.

Key responsibilities

• Conduct thorough audits of title configurations and data to confirm launch readiness.
• Maintain and update dashboards and task‑management queues to keep audit work flowing on schedule.
• Adhere to Service Level Agreements while upholding high quality standards.
• Develop deep knowledge of Netflix’s tooling ecosystem and flag issues for resolution.
• Create and maintain workflow documentation, specifications and training guides.
• Handle high‑volume, ad‑hoc and complex tasks promptly.

Required profile

• 5+ years of experience in asset or project coordination within fast‑paced operational environments.
• Proven ability to manage multiple priorities, meet strict SLAs and adapt to changing project requirements.
• Experience working on global, cross‑functional teams.
• Strong analytical mindset, attention to detail and comfort with ambiguity.
• Willingness to work hybrid, 2‑3 days per week onsite in Makati.

Required skills

• Airtable
• Monday.com