Key Account Manager – Datacenter Industry

About the role

We are seeking a highly motivated and results‑oriented Key Account Manager with at least eight years of experience in an international company to join our dynamic team in the datacenter industry. The role focuses on building strong relationships with key clients, driving revenue growth and ensuring exceptional customer satisfaction.

Key responsibilities

• Develop and nurture long‑term relationships with assigned key accounts, design houses and consultants in the Philippines.
• Identify client needs and propose tailored solutions that align with our services and products.
• Drive revenue and sales targets, including upselling, cross‑selling and introducing new offerings.
• Design and execute account strategies to maximise client satisfaction and retention.
• Lead contract negotiations, manage renewals and amendments to sustain long‑term partnerships.
• Stay up‑to‑date with industry trends, market dynamics and competitive landscape, feeding insights back to product development.
• Serve as primary point of contact for key clients, addressing inquiries and resolving issues promptly.
• Track and report key account metrics, sales performance and progress against targets.

Required profile

• Bachelor’s degree in Business Administration, Electronic Communication Engineering, Electronics Engineering, Electrical Engineering or related field (Master’s preferred).
• Minimum eight years of proven experience as a Key Account Manager or Business Development Manager within the datacenter industry in an international company.
• Strong understanding of telecommunication products, services and solutions.
• Demonstrated ability to meet or exceed revenue targets and drive business growth.
• Excellent communication, negotiation and interpersonal skills.
• Strategic thinker with the ability to identify and pursue new opportunities.
• Ability to work independently, manage priorities and meet deadlines, with willingness to travel as required.

Required skills

• Proficiency in CRM software.
• Proficiency in Microsoft Office Suite.