HR Operations Coordinator – Onboarding

About the role

Join ConnectOS as an HR Operations Coordinator focused on onboarding. You will ensure new hires experience a smooth transition from offer acceptance to Day 1, while maintaining compliance and data accuracy in our HR systems.

Key responsibilities

• Manage end‑to‑end employee onboarding activities, including documentation and system setup in SuccessFactors.
• Maintain accurate employee and position records in SuccessFactors.
• Partner with hiring managers to deliver a seamless first‑day experience.
• Coordinate IT, asset, and access provisioning for new hires.
• Monitor onboarding progress, resolve exceptions, and support off‑boarding compliance.
• Identify and drive continuous improvement opportunities across HR operations.

Required profile

• Experience in HR Operations, HR People Services, or a similar HR administration environment.
• Proven track record processing new hires within an HRIS, with mandatory SuccessFactors experience.
• Strong organisational skills, attention to detail, and ability to manage multiple priorities.
• Excellent communication and stakeholder‑engagement abilities.
• Proactive mindset focused on continuous improvement.

Required skills

• SuccessFactors (HRIS)
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• SharePoint (including SharePoint lists)

What we offer

• Hybrid work model (2 days onsite per week) at our Metro Manila office.
• Medical, dental, and life insurance from day 1, with one HMO‑dependent covered.
• Paid vacation, sick leave with quarterly conversion, and 13th‑month pay.
• Competitive salary package, annual appraisal, and financial assistance program.
• Complimentary sleeping quarters, coffee, fitness, and wellness facilities.
• Regular company events, work‑life balance initiatives, and career‑growth opportunities.