Hotel Administration Specialist

About the role

We are looking for a detail‑oriented Hotel Administration Specialist to join our Hotels Finance team in Manila. You will process, verify and reconcile a high volume of hotel invoices linked to airline crew stays, ensuring accuracy and timely upload to our internal portal for client approval.

Key responsibilities

• Process and verify large numbers of hotel invoices received via email.
• Cross‑check invoices against contracts and confirmed bookings for correct guest names, dates and rates.
• Identify and flag discrepancies or incorrect charges for dispute handling.
• Upload approved invoices into Get‑e’s internal hotel portal for client approval.
• Communicate with hotels regarding missing or delayed invoices.
• Maintain organized records of processed invoices and related documentation.
• Collaborate with internal teams to ensure timely and accurate invoice management.

Required profile

• Proven experience in financial services, accounting, or invoice processing.
• Strong understanding of invoice reconciliation and accuracy verification.
• High attention to detail and ability to handle large data volumes efficiently.
• Excellent written and spoken English communication skills.
• Tech‑savvy with the ability to quickly learn internal systems.

Required skills

• Experience with Zendesk or similar email/ticketing systems.

What we offer

• Travel expense and parking reimbursement.
• Bi‑annual use of our global cab service.
• Free snacks and refreshments.
• 15 vacation days plus 15 sick leave days per year.
• Hybrid working model (2 days remote) with the option to work abroad for two weeks.