Handover Assistant

About the role

The Handover Assistant supports the property handover process from developer to buyer, ensuring units are turned over in line with Ortigas Land’s standards and timelines. This full‑time, on‑site position is based in Quezon City and involves close interaction with buyers, internal teams and contractors.

Key responsibilities

• Monitor and coordinate the release of handover clearances from all relevant departments.
• Schedule handover appointments with buyers and address any related concerns.
• Coordinate with buyers and Meralco representatives to facilitate name‑transfer procedures and collect required documents.
• Arrange and oversee unit inspections, assist buyers during site visits, and document punch‑list items for rectification.
• Follow up with internal teams and contractors to ensure unit readiness and timely resolution of issues.
• Maintain accurate records of handover documents, client communications, and move‑in protocols.
• Provide courteous, professional customer service, guiding buyers through requirements and procedures.
• Uphold Ortigas Land’s brand and service standards throughout the handover process.

Required profile

• Degree holder in any discipline.
• Preferably at least one (1) year of experience in real estate or business processing (documents/payments).
• Effective written and oral communication skills.
• Computer literate and fluent in English.
• Leadership qualities or potential.

Required skills