Fulfillment Specialist (Reliever) – Fixed‑Term

About the role

The Fulfillment Specialist (Reliever) will drive donor and sponsor acquisition for World Vision Philippines, delivering exceptional multi‑channel support and ensuring a smooth onboarding experience for new contributors.

Key responsibilities

• Follow up prospects via phone, SMS, Olark, Viber, WhatsApp, social media, and email to secure sponsorships.
• Respond promptly to donor inquiries, acknowledge donations, and process sign‑ups.
• Coordinate with Finance and the Donor Care Team to track payments and arrange welcome calls.
• Prepare daily income reports and generate donor transaction lists.
• Identify process improvements to enhance donor satisfaction.

Required profile

• Bachelor’s degree in Marketing, Business Administration, Public Relations or related field, or equivalent experience.
• Strong organizational skills, attention to detail, and effective communication.
• Open to fresh graduates or candidates with limited professional experience.

Required skills

What we offer

• Fixed‑term contract (2 months) based in Quezon City.
• Opportunity to contribute to a global humanitarian mission.
• Experience working with a large, international nonprofit organization.