Front Desk Receptionist

About the role

Remedy Skintech, Inc. is looking for a professional Front Desk Receptionist to be the first point of contact for clients at our Greenhills, San Juan clinic in Metro Manila. This full‑time, on‑site role involves greeting visitors, managing appointments and supporting daily administrative tasks to ensure smooth operations and a positive client experience.

Key responsibilities

• Welcome clients, patients and visitors with a friendly, professional demeanor.
• Answer phone calls, take messages and direct inquiries to the appropriate staff.
• Schedule, confirm and manage appointments using the company’s booking system.
• Process client check‑ins and check‑outs, collect required information and handle cash or card payments accurately.
• Maintain visitor logs, appointment records and respond to client inquiries about services.
• Keep the reception area clean, organized and presentable at all times.
• Assist with filing, photocopying, data entry and other administrative duties as needed.
• Coordinate with other departments to address client needs promptly.

Required profile

• Previous experience as a receptionist or in a front‑facing customer service role, preferably in skincare, beauty, healthcare or wellness.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Professional appearance and a calm, courteous attitude when handling difficult situations.
• Passion for delivering exceptional customer service.

Required skills

• Proficiency with Microsoft Office applications.
• Ability to use computer systems and appointment‑scheduling software.