E-Commerce Assistant

About the role

The E‑Commerce Assistant will support our online retail operations across major marketplace platforms such as Lazada, Shopee and Zilingo. Based in Rockwell Makati, you will ensure smooth product listings, stock management, order fulfillment and customer service to drive sales growth.

Key responsibilities

• Manage product enrollment, uploading and pricing on Lazada, Shopee and Zilingo.
• Allocate and monitor stock levels, generate daily and month‑end sales reports.
• Oversee order processing, coordinate with the warehouse for fulfillment and handle returns or claims.
• Reconcile sales, ensure timely payment receipt and report any financial discrepancies.
• Respond to customer inquiries via Lazada chat and promote campaigns on the platform.
• Monitor inventory with other consignments, request stock and sales reports, and verify deliveries to Lazada warehouses.
• Assist operations in obtaining permits for bazaar schedules.

Required profile

• Graduate of any Business course.
• Minimum 2 years experience in retail operations or e‑commerce.
• Previous hands‑on experience with Lazada, Shopee or similar marketplace platforms.
• Strong attention to detail, organizational ability and willingness to work onsite in Makati.

Required skills

• Lazada marketplace platform
• Shopee marketplace platform
• Zilingo marketplace platform