Customer Support Officer (Voice) – Onsite – Makati
EMAPTA · Makati
Job description
About the role
We are looking for a Customer Support Officer (Voice) to join our on‑site team in Makati. You will handle inbound calls, providing technical and service assistance to customers of a leading Australian telecommunications provider.
Key responsibilities
- Respond to customer inquiries via phone, addressing technical issues and service questions.
- Deliver accurate information and solutions while maintaining a high level of professionalism.
- Document interactions and follow up as needed to ensure customer satisfaction.
Required profile
- Strong verbal communication skills in English.
- Ability to work day‑shift hours on‑site in Makati.
- Customer‑focused attitude with a willingness to learn about telecommunications services.
Required skills
What we offer
- Competitive salary package up to PHP 30,000 per month.
- Exclusive Emapta lifestyle perks, including hotel and restaurant discounts.
- Mentorship and exposure to global leaders and teams.
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Published 1 month ago
Expires 1 week from now
46 views · 0 interested
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EMAPTA
Makati