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This job expired on 04/09/2026. It no longer accepts applications.
Customer Service Specialist
Chevron · Makati
Job description
About the role
We are looking for a Customer Service Specialist to join Chevron’s shared services centre in Makati City. The role focuses on supporting the Middle East and Africa (MEA) customer portfolio, ensuring smooth order processing and high‑level customer satisfaction.
Key responsibilities
- Drive troubleshooting actions, set priorities, and allocate resources to resolve shortages and pricing issues for MEA customers.
- Handle customer complaints, conduct tail‑gate meetings, and maintain clear communication with stakeholders.
- Manage end‑to‑end order fulfillment for an assigned portfolio, ensuring accuracy and timely delivery.
- Collaborate with internal teams to address operational challenges and improve service quality.
Required profile
- Strong customer‑service orientation with a focus on problem solving.
- Excellent communication skills, both written and verbal, in English.
- Ability to work independently and as part of a cross‑functional team.
- Experience in order processing or related customer‑service functions is preferred.
Required skills
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Chevron
Makati