This job is no longer available
This job expired on 20/09/2026. It no longer accepts applications.
Customer Service Representative – Up to 40K
Recruitify_HR · Quezon City
Job description
About the role
We are seeking a Customer Service Representative to join a leading BPO firm. The role involves delivering high‑quality support across multiple communication channels and ensuring customer satisfaction.
Key responsibilities
- Handle customer inquiries via phone, email, chat and resolve issues promptly.
- Maintain detailed records of interactions and actions taken.
- Collaborate with team members to continuously improve service delivery.
- Assist in training new representatives and orient them to company policies.
- Adapt to fast‑paced environment and manage multiple tasks simultaneously.
Required profile
- Bachelor’s degree in a relevant field preferred.
- 13 years of experience in customer service.
- Excellent communication and interpersonal abilities.
- Strong problem‑solving skills and a customer‑oriented mindset.
- Willingness to work evening or weekend shifts as needed.
Required skills
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Recruitify_HR
Quezon City