This job is no longer available
This job expired on 22/08/2026. It no longer accepts applications.
Customer Service Representative (Telecollector)
Prime Results Payment Collection · Taguig
Job description
About the role
We are looking for a Customer Service Representative specialized in tele‑collection to engage with customers, recover outstanding debts and negotiate payment terms while preserving a professional relationship.
Key responsibilities
- Contact customers by phone to remind them of overdue balances and arrange payments.
- Negotiate payment plans and settlement agreements within company guidelines.
- Record and update all customer interactions in the company database.
- Handle inquiries and disputes related to customer accounts.
- Ensure compliance with federal, state and local collection laws and regulations.
- Achieve monthly collection targets and contribute to team performance.
Required profile
- College or high‑school diploma (or equivalent); additional education is a plus.
- Previous experience in collections, customer service or a related field is preferred.
- Strong communication and negotiation abilities.
- Ability to stay calm and professional during difficult conversations.
- Excellent attention to detail and organizational skills.
Required skills
- Proficiency with computer systems and databases.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the Philippines.
Salary: Customer Service Representative Based on 16 job offers in the PhilippinesSalaries by job title
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Prime Results Payment Collection
Taguig