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This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Representative
Chevron · Makati
Job description
About the role
We are looking for a Customer Service Representative to join our team at Chevron’s shared services centre in Makati City, Philippines. The role serves as the primary point of contact for US marketers and retailers, handling daily business transactions and supporting operational continuity.
Key responsibilities
- Act as the critical primary point of contact for US marketers and retailers.
- Take immediate ownership of inquiries and advocate for issue resolution.
- Ensure timely resolution within service level agreements and compliance parameters.
- Process credit and rebill, invoice inquiries, and disputes.
- Handle system‑outage inquiries.
- Process product volume allocation, freight diversion, and terminal out‑of‑product notices.
- Provide assistance to marketers as needed.
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Chevron
Makati
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