Customer Service Representative

About the role

We are seeking a proactive Customer Service Representative who loves talking to people and solving problems. You will work remotely for a growing US‑based business, helping a diverse range of clients across multiple industries.

Key responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about product, pricing, and availability.
• Collaborate with internal departments to meet customer needs.
• Perform data entry across various platforms.
• Handle administrative tasks and work US business hours.

Required profile

• Excellent English communication skills.
• Sales experience and comfort with a fast‑paced environment.
• Typing speed of at least 50 wpm.
• 1‑5 years of customer service experience.
• Strong phone etiquette and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Quiet remote‑work environment with a second monitor, fast computer, and backup power.

Required skills

• Google Workspace
• Customer relationship management (CRM) software

What we offer

• Remote work opportunity.
• Compensation in US Dollars.
• Strong demand for customer service representatives across various sectors.