Customer Service Representative – Entry Level (CDO Site)

About the role

We are looking for enthusiastic fresh graduates to join our team as Customer Service Representatives on the CDO site. In this role you will be the primary point of contact for our customers, delivering assistance through phone, chat, or email while building a solid foundation for a long‑term career in customer service.

Key responsibilities

• Respond to customer inquiries via calls, chats, and emails.
• Provide accurate information and effective solutions to resolve issues.
• Maintain up‑to‑date customer records and ensure data accuracy.
• Collaborate with team members to achieve service quality targets.
• Participate in ongoing training to continuously improve product knowledge and service skills.

Required profile

• Recent graduate or soon‑to‑graduate with a positive attitude.
• Strong communication skills in English.
• Eagerness to learn and grow in a customer‑focused environment.
• Basic computer literacy.
• Team‑player mindset with a customer‑first approach.

Required skills

What we offer

• Competitive monthly salary ranging from ₱13,000 to ₱20,000.
• 13th month pay and government‑mandated benefits.
• Health Maintenance Organization (HMO) coverage.
• Opportunities for career growth and professional development.
• Dynamic and supportive work environment.