Customer Service Representative – Email Support (Non-Voice)
Open Access BPO · Makati City
Job description
About the role
We are looking for a motivated Customer Service Representative to handle email inquiries in a fast‑paced, non‑voice environment. You will work behind the scenes to ensure operational excellence and deliver timely, accurate responses to our customers.
Key responsibilities
- Respond to customer emails promptly and professionally.
- Maintain high-quality standards and adhere to service level agreements.
- Document interactions and update internal systems accurately.
- Collaborate with other teams to resolve complex issues.
Required profile
- Strong written communication skills in English.
- Ability to work efficiently in a high‑volume, deadline‑driven setting.
- Attention to detail and commitment to delivering excellent service.
Required skills
What we offer
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Training and continuous learning opportunities.
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Published 1 month ago
Expires 1 week from now
30 views · 0 interested
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Open Access BPO
Makati City