This job is no longer available
This job expired on 22/09/2026. It no longer accepts applications.
Customer Service Assistant Pool
Bank of Commerce (Philippines) · Quezon City
Job description
About the role
The Customer Service Assistant (CSA) Pool provides efficient service delivery in bank branches, handling relief functions for both CSA NAC and CSA Teller positions. The role focuses on greeting clients, processing transactions, and ensuring compliance with internal and regulatory policies while upholding the code of ethics.
Key responsibilities
- Welcome and assist all clients in the branch with a friendly demeanor using the standard greeting script.
- Deliver front‑line banking services and thank clients after each interaction.
- Perform the detailed duties of CSA NAC or CSA Teller as outlined in the respective annexes, including transaction processing, cash handling, and record keeping.
- Adhere strictly to all internal rules, regulator requirements, and ethical standards.
- Execute additional tasks assigned by the Area Head or Business Operations Officer as needed.
Required profile
- Graduate of any four‑year degree program.
- Strong communication skills in English and Filipino.
- Prior experience in basic branch front‑line functions is preferred.
Required skills
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Bank of Commerce (Philippines)
Quezon City
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