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Customer Experience Ambassador

Globe Telecom · Pasig

🇬🇧 English

Job description

About the role

The Customer Experience Ambassador will ensure Globe customers enjoy a positive and memorable interaction with the brand. You will guide them through digital channels, recommend suitable products and services, and resolve any issues they encounter.

Key responsibilities

  • Assist customers in navigating digital platforms through face‑to‑face digital support and education.
  • Address sales and service inquiries, providing recommendations that match customer needs.
  • Approve and process sales and service applications and related transactions within the system.
  • Handle payment processing for bills, purchases, and other financial transactions.

Required profile

  • Strong communication skills and a customer‑focused attitude.
  • Ability to work efficiently in a fast‑paced environment.
  • Attention to detail when handling transactions and approvals.

Required skills

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    Published 1 month ago

    Expires 1 week from now

    46 views · 0 interested

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    Globe Telecom

    Pasig