Computer Operator – Client Site

About the role

Umpisa Inc. is looking for a Computer Operator to support client‑site batch processing in a 24/7 environment. You will work within a self‑organizing Scrum team, ensuring smooth execution of scheduled jobs and handling any exceptions that arise.

Key responsibilities

• Diagnose and troubleshoot batch processing errors.
• Schedule ad‑hoc batch jobs and manage reruns.
• Investigate exceptional batch behavior and coordinate requests from Core Banking teams.
• Monitor computer consoles, execution of scheduled jobs, and resolve prolonged or premature job terminations.
• Maintain logs of operational activities and production problems.
• Assist Shift Supervisor and Batch Operations Lead with change implementations and recommend process enhancements.
• Write or update Unix/shell scripts as needed.

Required profile

• Aligns with company values of excellence, integrity, professionalism, and innovation.
• Strong communication, problem‑solving and analytical abilities.
• Self‑starter who enjoys collaboration within a Scrum framework.
• At least 6 months of relevant experience or recent IT‑related graduate.
• Willingness to work rotating shifts for a 24/7 operation.

Required skills

• Proficiency with MS Office (Excel, Word, PowerPoint).
• Basic Unix/shell scripting knowledge.
• Familiarity with VB scripting (a plus).