Community Relations Officer

About the role

The Community Relations Officer will act as the primary liaison between the project and the surrounding communities, indigenous peoples, government agencies and other key stakeholders. The role involves developing and implementing community relations, communication and social development initiatives, including CSR programs and IEC activities, to ensure smooth project implementation and compliance with social, environmental and regulatory requirements.

Key responsibilities

• Build and maintain good relations and rapport with host barangays/communities, government agencies/LGUs and other key stakeholders.
• Plan, implement and analyze community relations strategies that advance the project’s goals.
• Implement the social development plan, CSR program and related initiatives for host communities.
• Prepare and deliver IEC materials, presentations and documentation for consultation meetings.
• Document stakeholder engagement activities and submit weekly consolidated community relations reports.
• Liaise with local authorities to secure permits, approvals and clearances.
• Receive and log project‑related complaints, maintain the grievance and stakeholder engagement log.
• Provide general administrative support, including filing, correspondence handling, data entry and document archiving.
• Coordinate office supplies, consumables and equipment maintenance for the plant site.
• Assist with computer network backup, storage and coordination with IT.

Required profile

• Proven ability to establish and maintain strong relationships with local communities, indigenous groups and government agencies.
• Experience in planning and executing community relations, CSR and IEC activities.
• Familiarity with documentation, reporting and permit acquisition processes.
• Capability to handle stakeholder complaints and maintain grievance logs.
• Strong administrative and clerical skills, including filing, data entry and coordination of office operations.

Required skills