Branch Head – Tarlac Bamban

About the role

As the Branch Head for the Tarlac‑Bamban location, you will provide strategic direction and hands‑on management to ensure the branch exceeds its business objectives. You will lead a dedicated team toward service excellence, operational integrity, and sustainable growth while maintaining the highest standards of compliance and customer satisfaction.

Key responsibilities

• Lead the branch to achieve business growth, profitability and outstanding customer service.
• Translate corporate strategies into actionable branch‑level plans that drive sales and strengthen customer relationships.
• Oversee all branch operations, ensuring full compliance with company policies, audit requirements and regulatory standards (BSP and other governing agencies).
• Manage risk, internal controls and day‑to‑day operational upkeep.
• Coach, mentor and empower employees to reach their full potential and align with the company’s mission and values.

Required profile

• 3–5 years of proven leadership experience in branch operations, sales and marketing of banking products and services.
• Strong knowledge of branch policies, audit systems and BSP/other regulatory frameworks.
• Excellent analytical, problem‑solving and decision‑making abilities.
• Outstanding communication, interpersonal and team‑motivation skills.
• Highly detail‑oriented, proactive and results‑driven.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.