Administrative Assistant – Sales Support

About the role

The Administrative Assistant will provide comprehensive administrative support to Home Credit's Sales Department, ensuring smooth operations across multiple sales functions. You will act as a key liaison for internal teams, partner retailers, and the sales network.

Key responsibilities

• Manage sales network relation tasks, including onboarding and deployment of Sales Associates and District Sales Managers.
• Handle disciplinary case management and ensure all email/ticket inquiries are resolved within SLA.
• Provide retailer support by responding to partner retailer and account owner emails within 24‑hour SLA.
• Process travel requests, reimbursements, and liquidations for the sales network.
• Oversee POS opening processes, ensuring documentation is processed, archived, and SLA‑compliant.
• Coordinate distribution and inventory of POS supplies and marketing materials.

Required profile

• Strong communication abilities.
• Proficiency in Microsoft Office applications.
• Capability to work independently in a fast‑paced environment.

Required skills

• Microsoft Office

What we offer

• Permanent dayshift schedule.
• Up to 20% variable quarterly performance‑based bonus.
• HMO coverage from day one, with options for dependents.
• Mental health and wellness programs, wellness leave, and birthday leave.
• Internal career mobility and training opportunities in international offices.