Admin Assistant

About the role

We are looking for an Admin Assistant to provide comprehensive administrative support to the Sales Department of Home Credit Philippines. The role ensures smooth onboarding, travel coordination, retailer assistance, and point‑of‑sale operations while maintaining high service‑level standards.

Key responsibilities

• Manage sales network relations, monitor onboarding and deployment of Sales Associates and District Sales Managers.
• Handle disciplinary cases and ensure all email/ticket inquiries are resolved within defined SLAs.
• Provide retailer support by responding to partner and account owner emails within 24 hours.
• Process travel requests, reimbursements and liquidations for the sales team.
• Oversee POS opening processes, including document handling, archiving and inter‑departmental SLA compliance.
• Coordinate distribution and inventory of marketing materials and POS supplies.

Required profile

• Strong communication abilities.
• Proficiency in Microsoft Office applications.
• Capability to work independently in a fast‑paced environment.

Required skills

• Microsoft Office

What we offer

• Permanent dayshift schedule.
• Up to 20 % variable quarterly performance‑based bonus.
• Health insurance (HMO) from day 1, with coverage for dependents.
• Mental‑health and wellness programs.
• Wellness and birthday leave benefits.
• Internal career mobility and international training opportunities.
• Inclusive workplace that values diversity.