Account Manager (Mall Venue)

About the role

The Account Manager will be responsible for maintaining and growing the utilization of the assigned mall venue, ensuring it meets revenue targets and occupancy goals. The role combines market analysis, client relationship management, and sales strategy to drive performance. The successful candidate will act as the primary point of contact for tenants and partners, driving occupancy through proactive outreach and tailored solutions while collaborating with internal departments for smooth operations and accurate billing.

Key responsibilities

• Analyze market trends and assess opportunities to increase sales and occupancy.
• Recommend and implement key initiatives and strategies to boost venue performance.
• Manage existing accounts and acquire new accounts to expand the client base.
• Determine sales targets and develop plans to achieve them.
• Ensure timely collection of payments and monitor financial performance.
• Consistently monitor and follow‑up documentation from different departments.
• Prepare business plans, sales reports, and performance metrics.
• Oversee creation and updates of accounts and billing processes.
• Maintain and regularly update the master list of accounts.

Required profile

• Bachelor’s degree in Marketing, Business Administration, Commerce or a related field.
• 4‑5 years of managerial experience in sales and marketing.
• Strong leadership, negotiation, and communication skills (oral and written).
• Excellent organizational abilities and attention to detail.
• Willingness to work on‑site at SM Southmall, Las Piñas City.

Required skills