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Communication Trainer – Customer Experience Coach
EXL Service Philippines, Inc.
About the role We are seeking a Communication Trainer to monitor agent calls, identify coaching and learning needs, and deliver training that improves soft‑skill performance and overall customer exper...
Customer Care Agent - Remote AU
Feedwell
Customer Care Agent - Remote AU Company: Feedwell Location: Metro Manila, PH Work type: Full time Work arrangement: Remote Category: Call Centre & Customer Service / Customer Service - Call Centre - 1...
3M, leader mondial de l'innovation, recherche un(e) Représentant(e) Service Client pour rejoindre son équipe dynamique à Taguig, Philippines. Reconnue pour sa culture d’entreprise qui valorise la curi...
About the role We’re seeking a Customer Service Director to build and lead our growing support operations in the Philippines. This critical leadership role will shape how our patient‑facing teams oper...
About the role We are seeking an experienced Customer Experience Manager to lead a high‑volume, multi‑channel support operation. The role oversees phone, email and chat services, drives exceptional se...
Customer Care Team Leader
HelloConnect
About the role As a Customer Care Team Leader at HelloConnect, you will guide a dynamic group of agents in our Inoza Tower, BGC office. You will ensure high‑quality service delivery, drive operational...
About the role We are looking for an experienced, customer‑focused Customer Support Manager to lead our Billing, Collections, and Policy Services team. The role oversees end‑to‑end premium collection,...
About the role The Customer Issue Resolution Analyst will work at 3M Global Service Center in the Philippines, handling end‑to‑end complaint management and credit‑collections activities. The role requ...
About the role We are seeking an experienced Customer Care Team Lead to manage a dynamic team of agents serving our Australian retail client. The role is office‑based in Metro Manila and involves over...
About the role HelloLesson is expanding its customer service team and seeks a Senior Customer Escalations Specialist to manage complex refund, cancellation and service‑failure cases across its educati...
Customer Care Officer
Bank of the Philippine Islands (BPI)
About the role The Customer Care Officer ensures that client concerns and complaints are addressed promptly and effectively. Working within the bank’s Customer Care Department, the officer acts as a l...
About the role The Customer Engagement Agent will handle online inquiries via chat, email and case management for an e‑commerce client. This home‑based position supports customers throughout the Phili...
Customer Protection Team Lead
ANZ Banking Group Limited
About the role The Customer Protection Team Lead will join the Manila Customer Service Operations Leadership Team at ANZ. You will act as a Customer Champion, overseeing a group of frontline leaders w...
About the role The Customer Issue Resolution (CIR) Analyst will work at 3M Global Service Center in the Philippines, handling end‑to‑end complaint management and credit‑collection activities. The role...
About the role The Customer Issue Resolution Analyst will be based at 3M Global Service Center in Taguig, Philippines. This role focuses on handling customer complaints and managing credit and collect...
About the role 3M is seeking a Customer Issue Resolution Analyst who is fluent in Korean to join its Global Service Center in Taguig, Philippines. The analyst will handle end‑to‑end complaint manageme...
Customer Experience Specialist – Portuguese Speaker
A.P. Moller - Maersk
About the role Maersk is seeking a Portuguese‑speaking Customer Experience Specialist to support end‑to‑end landside transport execution. You will work with a global logistics network, using SAP TMS t...
Customer Connect Senior Associate – Immediate Start
FWD Insurance
About the role The Customer Connect Senior Associate will deliver a high‑quality, speedy experience for policy owners, beneficiaries, advisors and prospects across all customer‑facing channels. You wi...
About the role FRIDAY is looking for a Customer Support Specialist focused on payroll and tax to deliver fast, accurate assistance to our clients. You will act as the primary point of contact for payr...
Service Officer
RCBC
About the role The Service Officer supports the Service Manager in delivering excellent customer service and ensuring strict compliance with bank policies, BSP/AMLA regulations, and other external rul...