US Travel Operations Specialist (Rotating Shift)
Penbrothers · Mandaluyong City
Job description
About the role
The Travel Operations Specialist will support US‑based travel services by handling hotel reservation confirmations and processing credit‑card authorisations. The position operates on a rotating shift schedule and is performed remotely.
Key responsibilities
- Verify and confirm hotel bookings received from clients or travel agents.
- Process and authorise credit‑card payments in accordance with company policies.
- Maintain accurate reservation records in the booking system.
- Communicate reservation status and payment confirmations to relevant stakeholders.
- Escalate any discrepancies or payment issues to the finance team.
Required profile
- Strong attention to detail and accuracy.
- Ability to work rotating shifts, including evenings or weekends.
- Good written communication skills in English.
- Experience in hospitality or travel‑related environments is a plus.
Required skills
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Published 1 day ago
Expires 1 month from now
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Penbrothers
Mandaluyong City
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