UI/UX Designer

About the role

The Intermediate UI/UX Designer will join the Asia Segment Experience Design community, working closely with product owners and delivery teams to shape intuitive digital experiences for customers and agents across multiple platforms.

Key responsibilities

• Apply user‑centered design thinking to create high‑quality digital experiences.
• Translate requirements into wireframes, UI designs and interactive prototypes.
• Present design insights and solutions visually and verbally.
• Support discovery and research activities, including personas, journey maps and service blueprints.
• Conduct or assist with usability testing, interviews and other research methods.
• Identify usability issues and iterate designs based on feedback, testing results and technical constraints.
• Collaborate closely with developers to ensure design specifications are accurately implemented.
• Work within an interdisciplinary team of designers, researchers, product managers and engineers.

Required profile

• 3–5 years of dedicated UX/UI design experience on digital products or platforms.
• Experience designing for mobile, tablet and desktop environments.
• Proficiency in user‑centered design processes, usability testing and accessibility best practices.
• Strong communication skills in spoken and written English, with the ability to explain design rationale to stakeholders.
• Willingness to share knowledge, receive feedback and continuously improve design capability.

Required skills

• Figma for wireframing, UI design and prototyping.
• Working with or contributing to design systems.
• Illustration, iconography or visual communication (advantageous).
• Basic familiarity with HTML5 and CSS3.

What we offer

• Opportunities for learning and career growth in a flexible, inclusive environment.
• Support for well‑being and professional development.