This job is no longer available
This job expired on 16/07/2026. It no longer accepts applications.
Travel Booking Agent – No BPO Experience Required
Telesys · Région métropolitaine de Manille
Job description
About the role
We are looking for enthusiastic Customer Service Representatives to join our Travel Account. In this role you will assist customers with a wide range of travel‑related inquiries, ensuring a smooth and pleasant experience throughout their journey.
Key responsibilities
- Handle inbound customer inquiries via phone, chat, or email.
- Assist customers with flight bookings, hotel reservations, itinerary changes, and cancellations.
- Provide accurate information on fares, schedules, travel policies, and promotions.
- Resolve customer concerns professionally and efficiently.
- Document interactions and transactions accurately in the system.
- Meet quality, customer satisfaction, and productivity metrics.
Required profile
- Strong communication skills for phone, chat, and email interactions.
- Ability to deliver excellent customer service and maintain professionalism.
- Attention to detail for accurate documentation and transaction handling.
- Capability to meet performance and quality targets.
Required skills
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Telesys
Région métropolitaine de Manille