Travel Booking Agent – Freshers Welcome – Weekends Off

About the role

We are looking for enthusiastic individuals to join our team as Travel Booking Agents. This entry‑level position offers a supportive environment where you can develop customer‑service skills while handling travel‑related inquiries.

Key responsibilities

• Provide assistance to customers via voice and non‑voice channels, addressing travel‑booking questions and concerns.
• Maintain accurate and up‑to‑date records in the internal system.
• Ensure customer satisfaction by resolving issues promptly and professionally.
• Stay informed about company products, policies, and processes.
• Collaborate with teammates to drive continuous improvement.

Required profile

• High school graduate or higher (college students are welcome).
• Fresh graduates or candidates eager to start a career in a BPO environment.
• Willingness to work onsite and attend on‑site interviews.
• Reliable, motivated, and enthusiastic attitude.

Required skills

What we offer

• Competitive salary package with 13th‑month pay and regular salary increases.
• HMO coverage starting from day 1.
• Monthly allowances and performance bonuses.
• Paid training, paid time off, and full weekends off.
• Opportunities for career advancement and professional growth.
• Fun company events and team celebrations.