Training and Service Quality Specialist
3M · Manila
Job description
About the role
3M is seeking a Training and Service Quality Specialist to join its team in Bonifacio Global City, Metro Manila. In this hybrid full‑time position you will design and deliver learning solutions while ensuring high service quality across the organization.
Key responsibilities
- Develop and deliver learning solutions that meet business needs.
- Assess employee competency and track progress.
- Evaluate service quality and identify performance gaps.
- Analyze performance trends and pinpoint root causes of issues.
- Provide coaching to improve skills and service outcomes.
Required profile
Required skills
What we offer
- Recognition as a Great Place To Work.
- Opportunities for professional development.
- Hybrid work setup after the initial training period.
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Published 1 month ago
Expires 4 weeks from now
22 views · 0 interested
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3M
Manila