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Technical Support Engineer – SaaS – Remote Night Shift

Exypnox Inc · Taguig City

Remote
Remote 🇬🇧 English

Job description

About the role

Exypnox Inc, together with NinjaOne, is seeking a Technical Support Engineer to join its growing team. This fully remote position works on a night‑shift schedule, providing support for SaaS solutions to customers across the Philippines.

Key responsibilities

  • Deliver technical assistance to users of SaaS applications.
  • Respond to support tickets and inquiries during night‑shift hours.
  • Document issues, resolutions, and share knowledge with the team.

Required profile

  • Ability to work independently in a fully remote environment.
  • Comfortable with night‑shift hours.
  • Strong communication skills and a customer‑focused attitude.

Required skills

    What we offer

    • Fully remote work set‑up.
    • Competitive monthly salary of ₱45,000 – ₱55,000.
    • Quarterly bonuses and annual salary increases.
    • High‑energy, goal‑oriented culture with strong team spirit.

    Questions fréquentes

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    Published 1 month ago

    Expires 5 days from now

    57 views · 0 interested

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    Exypnox Inc

    Taguig City