Tech Ops Engineer – Overnight Support (EST)

About the role

AlphaPoint is seeking a Tech Ops Engineer to provide overnight support (1 AM‑9 AM EST) for its digital‑asset trading platform. The role is fully remote and focuses on maintaining system uptime, security, and reliability for customer environments.

Key responsibilities

• Ensure system uptime and integrity of customer systems, building and architecting solutions to maintain availability.
• Document technical designs, create training materials and maintain comprehensive documentation.
• Monitor daily operations of servers, hardware, software and operating systems.
• Install, upgrade and maintain Linux deployments, virtual environments (Proxmox) and containerized platforms (Docker).
• Collaborate with DevOps to automate and scale core operational tasks.
• Enforce strict data‑security policies and protect assets.
• Test, troubleshoot and modify information systems to ensure effective operation.
• Work closely with TechOps, IT staff, IT Security and System Administrators.

Required profile

• Bachelor’s degree in Information Technology, Computer Science or a related field.
• Extensive experience as a system administrator for Debian‑based distributions.
• Strong knowledge of computer networks, hardware, IT security and related tools.
• Experience with multiple hosting environments (cloud, bare‑metal, VPS) and various databases (MySQL preferred).
• Highly organized, self‑starter and detail‑oriented.
• Effective communication skills.

Required skills

• Debian/Linux system administration
• Proxmox virtualization
• pfSense firewall management
• Docker containerization
• Python, Bash and Ansible scripting
• SQL/MySQL
• Networking and hardware support
• IT security best practices

What we offer

• Competitive salary
• Remote work environment
• Unlimited vacation