Talent Acquisition Coordinator

About the role

Join Five9’s talent acquisition team as a Coordinator supporting US recruiting operations. This role focuses on interview coordination, candidate experience, and administrative support while working US PST business hours.

Key responsibilities

• Coordinate complex interviews across multiple time zones, ensuring timely communication and a smooth candidate experience.
• Serve as the primary point of contact for resolving interview‑related issues, including scheduling conflicts and technical difficulties.
• Provide outstanding customer service to internal and external stakeholders and collaborate with TA Partners and HR Ops on new‑hire status.
• Handle recruiting‑related operational tasks such as referral bonus support, weekly reporting, and fee processing.
• Ensure pre‑employment background checks are completed, reviewed, and approved for US hires.
• Maintain Greenhouse data and functionality.

Required profile

• Proven experience with high‑volume interview scheduling.
• Excellent verbal and written communication skills.
• Strong sense of urgency, organizational ability, and capacity to multitask in a fast‑changing environment.
• Bachelor’s degree or equivalent work experience.
• Ability to work independently with minimal supervision and collaborate effectively in a team.
• Service‑oriented mindset with a genuine enjoyment of providing an excellent candidate and hiring manager experience.

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Word.
• Proficiency with Microsoft Outlook.
• Experience with Greenhouse Applicant Tracking System (ATS).

What we offer

• Company stocks.
• Annual merit increase based on performance.
• 15% night‑shift differential pay.
• Paid leave with cash conversion.
• HMO with free dependents.
• Retirement plan.
• Life insurance.
• Internet and meal allowance for remote work.
• Employee Assistance Program for mental and social well‑being.
• Government‑mandated benefits (SSS, PhilHealth, PagIBIG, 13th month pay, solo‑parent leave, special leave for women).