Spanish‑Speaking Virtual Assistant – Admin & Backend Support

About the role

KPG VA Services is seeking a fluent Spanish‑speaking Virtual Assistant to provide administrative, backend, and client‑communication support for its remote clients. The role involves handling phone calls, managing emails, updating records, and assisting with scheduling while working independently from a home office.

Key responsibilities

• Handle daily administrative and backend tasks, including data entry and record maintenance.
• Make and receive follow‑up calls with Spanish‑speaking clients, leads, and customers.
• Send, receive, and organize emails; manage inboxes efficiently.
• Update CRM systems, spreadsheets, and client records with accurate information.
• Assist with appointment coordination, calendar management, and scheduling.
• Monitor and respond to client inquiries, following established processes.

Required profile

• Fluent, conversational Spanish with strong speaking and writing abilities.
• Excellent English communication skills.
• Professional, reliable, and detail‑oriented with the ability to work independently.
• Comfortable using a remote work setup and reliable internet connection.

Required skills

• Email management
• CRM systems
• Spreadsheets