Spanish Bilingual Virtual Assistant (Remote)

About the role

Snapscale is looking for a highly organized Spanish‑bilingual Virtual Assistant to provide remote administrative support to a U.S.-based client. The ideal candidate thrives in a fast‑paced environment, delivers excellent customer service, and ensures smooth day‑to‑day operations.

Key responsibilities

• Manage reservations, confirmations, cancellations and scheduling requests.
• Maintain accurate records, databases and spreadsheets across multiple projects.
• Coordinate schedules, deadlines and follow‑up activities using Outlook and internal systems.
• Respond to client and customer inquiries via email and phone professionally and promptly.
• Handle inbound calls and manage shared email inboxes.
• Prepare reports using Microsoft Excel and other business tools.
• Draft, revise and manage internal and external correspondence.
• Assist with project coordination, special assignments and quality checks before submission.

Required profile

• Fluent in English and Spanish (written and verbal).
• 1–3 years of experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative or similar role.
• Strong organizational, multitasking and time‑management abilities.
• Experience handling sensitive or confidential information is a plus.
• Reliable internet connection and a dedicated remote workspace.

Required skills

• Microsoft Excel
• Microsoft Outlook
• Microsoft Office

What we offer

• Health Maintenance Organization (HMO) coverage.
• Competitive pay with government‑mandated benefits.
• 13th month pay, night differential, internet allowance and perfect‑attendance bonus.
• Yearly salary increase and opportunities for career growth.