This job is no longer available
This job expired on 19/08/2026. It no longer accepts applications.
Service Center Representative I – NAS Talent SaSS
ADP · Makati
Job description
About the role
The NAS Talent SaSS Service Center Representative I provides front‑line support for clients using ADP SELECT products and services. You will handle inbound calls, emails, and case‑management requests, acting as the primary point of contact for both external and internal customers.
Key responsibilities
- Answer calls and service requests related to ADP Background and Screening products SELECT.
- Provide basic navigation assistance and troubleshoot non‑technical issues.
- Communicate with clients via scheduled meetings, outbound calls, email, and the ADP CEH case‑management system.
- Maintain accurate correspondence with external and internal representatives.
- Leverage product knowledge to deliver customer‑centric solutions.
Required profile
- College level education or a Bachelor’s degree.
- Basic computer literacy.
- Prior experience in customer service or a call‑center environment.
Required skills
What we offer
- Opportunity to work for a global leader in cloud‑based human capital management.
- Inclusive and diverse workplace culture.
- Professional development and growth within ADP.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the Philippines.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
ADP
Makati