Service Associate (Bank Teller)
RCBC · Manille
Job description
About the role
The Service Associate provides front‑line, over‑the‑counter banking services to customers in the Business Center, ensuring transactions are accurate, timely and compliant with regulatory standards.
Key responsibilities
- Deliver error‑free cash and non‑cash transactions while maintaining short wait times.
- Ensure compliance with internal policies, BSP and AML regulations.
- Identify and mitigate risk by applying bank policies and procedures.
- Support process‑improvement initiatives and technology roll‑outs across branch systems.
- Handle administrative duties delegated by the branch manager.
Required profile
- Graduate of any 4‑year degree program; fresh graduates are welcome.
- Ability to manage complexity, make efficient decisions and practice effective time management.
- Strong security awareness and monitoring skills.
- Empathetic, service‑oriented and able to engage easily with customers.
- Commitment to quality, accuracy and organizational standards.
Required skills
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Published 1 month ago
Expires 1 week from now
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RCBC
Manille
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