Senior Appointment Setter – Australian Healthcare/Dental (Onsite)

About the role

The Senior Appointment Setter will focus on generating and confirming appointments for Australian healthcare and dental clients. This on‑site position is based in Taguig City and operates within a BPO environment, supporting the company’s mission to enhance quality of life. OutForce BPO values people and safety above all, fostering a supportive atmosphere where employees can thrive while contributing to improved patient access to care.

Key responsibilities

• Contact prospective patients and professionals to schedule consultations for healthcare and dental services.
• Maintain accurate records of calls, appointments, and follow‑up actions in the company’s system.
• Collaborate with sales and support teams to ensure a smooth hand‑off of qualified leads.

Required profile

• Strong communication skills in English.
• Experience in appointment setting or outbound sales, preferably in the healthcare or dental sector.
• Ability to work on‑site in a fast‑paced call‑center environment.

Required skills

What we offer

• Generous HMO and paid time off (PTO) benefits.
• Group life insurance and leave conversion options.
• Commitment to employee safety, health, and work‑life balance.
• Opportunities for career growth and performance incentives.
• Better career opportunities and incentives.