Roster Administrator (Intermediate) – Remote, Dayshift

About the role

MicroSourcing is looking for an Intermediate Roster Administrator to join its remote team. You will support the scheduling and administrative functions for Alacrity Health’s NDIS services, ensuring smooth roster management and accurate record‑keeping.

Key responsibilities

• Respond to enquiries and emails related to rostering, scheduling, and file audits.
• Maintain and update referral spreadsheets, workflow trackers, and other tracking materials.
• Liaise with staff, leadership, and stakeholders to coordinate roster changes and shift cancellations.
• Perform additional administrative tasks related to the delivery of NDIS supports.
• Provide executive administration assistance as needed.

Required profile

• Prior experience in an Executive Assistant or similar administrative role.
• Proven ability to manage tracking materials, referral sheets, and data.
• Experience coordinating rosters, handling shift cancellations, and matching worker availability.

Required skills

• Familiarity with specialized NDIS software such as ShiftCare, Supportability, and CareView.

What we offer

• Above‑market compensation and performance bonuses.
• Healthcare coverage from day one, including dependents.
• Paid time‑off with cash conversion and group life insurance.
• Flexible work arrangements for work‑life harmony.
• Opportunities for continuous learning and career advancement.