Remote Home Care Scheduler (Permanent)

About the role

ClearDesk is looking for a remote Scheduler to support a U.S.-based home‑care client. You will keep caregiver schedules running smoothly, fill last‑minute gaps, and ensure seniors receive consistent, compassionate care.

Key responsibilities

• Build and maintain up‑to‑date caregiver schedules across multiple counties.
• Respond quickly to shift cancellations, no‑shows, or sick calls and arrange replacements.
• Answer calls from clients and caregivers using the company VoIP system.
• Update records and case notes in the WellSky platform (training provided).
• Collaborate with the operations team to flag staffing issues and maintain smooth coverage.
• Conduct regular check‑ins with caregivers and generate weekly staffing reports for leadership.

Required profile

• Prior experience in scheduling, preferably in healthcare or home‑care environments.
• Ability to stay calm under pressure and remain highly organized.
• Strong problem‑solving mindset and clear communication skills.

Required skills

• VoIP system usage
• WellSky platform

What we offer

• Permanent, full‑time remote position with flexible work‑from‑home setup.
• Opportunity to make a meaningful impact on seniors’ lives.
• Supportive team environment and ongoing training.