Remote Home Care Scheduler (Fully Remote)

About the role

As a Remote Home Care Scheduler you will keep the daily operations of a fast‑moving home‑care service running smoothly. You will coordinate caregiver shifts, handle last‑minute changes, and ensure seniors receive consistent, compassionate care.

Key responsibilities

• Build and maintain up‑to‑date caregiver schedules across multiple counties.
• Respond quickly to cancellations, no‑shows, or clock‑in issues.
• Answer calls from clients and caregivers using a VoIP system.
• Update records and case notes in the WellSky platform.
• Collaborate with the operations team to flag staffing issues.
• Conduct regular check‑ins and evaluations with caregivers.
• Generate weekly reports and keep leadership informed.
• Assist with administrative tasks and light recruitment activities when workload permits.

Required profile

• Previous experience in scheduling, preferably in healthcare or home‑care settings.
• Calm under pressure with strong organizational abilities.
• Excellent problem‑solving skills and attention to detail.
• Ability to communicate clearly with both caregivers and clients.

Required skills

• WellSky scheduling platform
• VoIP communication system

What we offer

• Fully remote work with flexible hours.
• Long‑term placement stability.
• Opportunity to make a meaningful impact on senior care.