Remote Home Care Scheduler (EA Experience)

About the role

ClearDesk is looking for a Remote Home Care Scheduler to support U.S.-based home‑care clients. You will keep caregiver schedules running smoothly, respond to last‑minute changes, and ensure seniors receive consistent, compassionate care.

Key responsibilities

• Build and maintain up‑to‑date caregiver schedules across multiple counties.
• Respond quickly to shift cancellations, no‑shows, or sick calls and find replacements.
• Answer calls from clients and caregivers using the VoIP system.
• Update records and case notes in the WellSky platform (training provided).
• Work with the operations team to flag staffing issues and maintain smooth coverage.
• Conduct regular check‑ins with caregivers and generate weekly staffing reports for leadership.

Required profile

• Previous experience in scheduling, preferably in healthcare or home‑care.
• Calm under pressure with strong organizational abilities.
• Excellent communication skills and a problem‑solving mindset.

Required skills

• VoIP system usage.
• WellSky platform proficiency (training provided).

What we offer

• Fully remote work with flexible hours.
• Long‑term placement stability.
• Opportunities to contribute to meaningful senior care.