Remote Guest Experience Coordinator
Staff Domain Inc · Metro Manila
Job description
About the role
We are looking for a Remote Guest Experience Coordinator to join our hospitality team. The role is fully remote and supports guests throughout their stay, from booking to check‑out, ensuring a smooth and memorable experience.
Key responsibilities
- Assist guests with reservations, enquiries and special requests via phone, email or chat.
- Manage the booking lifecycle, including confirmations, modifications and cancellations.
- Coordinate check‑in and check‑out processes to ensure timely and accurate service.
- Provide prompt and courteous support to resolve any guest issues.
- Maintain records of guest interactions and reservations.
Required profile
- Strong communication and interpersonal skills.
- Attention to detail and ability to manage multiple guest requests.
- Experience in hospitality or front‑office environments is preferred.
Required skills
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Published 3 weeks ago
Expires 1 month from now
23 views · 0 interested
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Staff Domain Inc
Metro Manila