Quality Officer

About the role

DHL Supply Chain is seeking a Quality Officer to uphold and enhance quality standards across its operations. The role involves conducting audits, implementing quality controls, and collaborating with cross‑functional teams to drive continuous improvement.

Key responsibilities

• Perform regular quality audits and inspections, identifying non‑conformities and initiating corrective actions.
• Implement and maintain quality control measures, ensuring compliance with ISO 9001 and industry regulations.
• Collaborate with production, operations and logistics teams to investigate and resolve quality issues.
• Maintain detailed records of quality performance metrics and provide training on quality procedures.

Required profile

• College diploma or degree in engineering, business administration or a related field.
• Minimum 2 years of experience in quality assurance or control, preferably within manufacturing, transport or logistics.
• Strong analytical, problem‑solving and decision‑making abilities.
• Excellent communication and interpersonal skills, with the ability to work independently and in a team.

Required skills

• Proficiency with quality management software.
• Experience using data analysis tools for performance monitoring.